CSD Depot plays an important role in providing goods to defense personnel through the Canteen Stores Department (CSD). It acts as a supply hub for CSD canteens, ensuring that groceries, liquor, and essential items reach various CSD outlets across India. There are only 34 CSD depots in the country, with one or two in each state.

Apart from daily-use products, CSD depots also handle big-ticket AFD (Against Firm Demand) items, such as cars, bikes, and electronic appliances. Knowing the correct CSD depot, its contact details, timings, and process can save time and effort. In this article, we will provide complete information about CSD depots to help defense personnel with their purchases.

What is a CSD Depot?

A CSD Depot (Canteen Stores Department Depot) is a central supply unit that manages and distributes products for CSD canteens across India. It acts as a warehouse and logistics center, ensuring that grocery items, liquor, and AFD (Against Firm Demand) items like cars, bikes, and electronics are delivered to authorized buyers.

These depots handle large-scale inventory, ensuring that defense personnel get access to subsidized goods at CSD canteens and through the CSD AFD portal. CSD depots come under the Ministry of Defence, Government of India, and they ensure that subsidized products reach eligible defense personnel.

How Does a CSD Depot Work?

A CSD Depot functions as a supply hub for both CSD canteens and AFD item buyers. Here’s how it works:

1. Supplying Goods to CSD Canteens

• CSD canteens place bulk orders for groceries, liquor, and other daily-use products.

• The nearest CSD Depot processes and dispatches these items to the respective canteens.

• CSD canteens collect stock based on demand and make products available for sale to defense personnel.

2. Handling AFD (Against Firm Demand) Purchases

• AFD items like cars, bikes, refrigerators, and washing machines are not stored at CSD canteens.

• Instead, CSD depots verify documents and process payments before issuing the Purchase Order (P.O.) for AFD items.

• The purchase order is sent to assigned CSD Canteen and CSD Beneficiary collect it and hand over to CSD authorized dealer, who then deliver the product to the customer.

3. Price Regulation and Inventory Management

• CSD depots manage product pricing for different states, considering GST, logistics, and handling charges.

• They ensure that subsidized prices remain standardized across different regions.

4. Document Verification for AFD Purchases

• Defense personnel must submit valid documents (CSD Canteen smart card, PAN Card , Payment Proof, PPO, Salary slip or Pension slip etc.) to the CSD depot.

• The depot verifies eligibility before approving any AFD purchase.

A CSD depot is not a direct selling point but plays a crucial role in supply chain management for both CSD canteens and AFD purchases. Knowing how it works helps defense personnel avoid unnecessary visits and delays.

List of 34 CSD Depots in India (Contact Numbers & Address)

CSD Depots are the main supply hubs for CSD canteens and play a crucial role in the final processing of AFD (Against Firm Demand) items such as cars, bikes, and electronic appliances. Eligible CSD beneficiaries need to know which depot they should select while placing an AFD order or whom to contact in case of any payment or refund issues.

For AFD purchases (such as vehicles and electronics), beneficiaries must place an order through the CSD AFD Portal. While placing the order, they are required to select a CSD Depot, which processes the payment and approves the purchase order. Most of the process is handled online through the CSD AFD Portal, and there is no need to visit the depot in most cases.

When Should You Contact a CSD Depot?

Although most AFD purchases are handled online, CSD beneficiaries may need to contact or visit a CSD depot in the following situations:

• Payment Failure Issues – If the amount is debited but not reflected on the CSD AFD portal.

• Refunds for Order Cancellations – If an AFD order is canceled, and the refund is delayed.

• Order Processing Issues – If the CSD AFD Portal shows an error or delay in processing.

• Payment Confirmation for AFD Items – If payment is not acknowledged by the selected CSD depot.

We have already written a detailed guide on how to place an order on the CSD AFD Portal, which explains the step-by-step process. We have also embed a video tutorial below from Fouji Adda’s YouTube channel in this article for better understanding.

To avoid delays and unnecessary depot visits, CSD beneficiaries should first check the CSD AFD Portal and contact their authorized dealer before reaching out to the depot. Below is the complete list of all 34 CSD depots in India, along with their contact numbers and email addresses.

List CSD Depots in India

CSD Depot Timings, Working Days & Holidays

CSD Depots operate from 9:00 AM to 6:00 PM, except on Sundays and the second & fourth Saturdays of each month. Additionally, all CSD Depots remain closed on public holidays as per the government schedule.

However, CSD Depot timings may vary based on region and season. Some depots have different working hours during summer and winter months. To avoid any inconvenience, individuals should confirm the exact working hours in advance by contacting the depot using the provided contact details or by inquiring at the nearest CSD Canteen.

Before visiting a CSD Depot, always check:

• Official working hours for that region

• Seasonal variations in depot timings

• Public holiday closures

This ensures a smooth visit and prevents unnecessary delays.